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Privacy Policy

How we collect, use, and protect your information

At SiliconPin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hosting services or visit our website.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information
  • Company information
  • Account credentials

1.2 Usage Information

We may collect information about how you use our services, including:

  • Log files
  • IP addresses
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring website addresses
  • Resource usage statistics

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing and completing transactions
  • Sending administrative information, such as service updates and security alerts
  • Responding to your comments, questions, and requests
  • Sending promotional materials and newsletters (with opt-out options)
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.
  • With Your Consent: We may share your information for other purposes with your consent.

We do not sell, rent, or trade your personal information with third parties for their commercial purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@siliconpin.com

Phone: +91-700-160-1485

Address: 121 Lalbari, GourBongo Road, Habra, W.B. 743271, India

Last Updated: March 18, 2025