Privacy & Policies

1. Introduction

Welcome to SiliconPin ("the Company") run by Suvankar Sarkar. This Privacy Policy and other Policies outlines how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

a. We do not collect any Personally identifiable information (PII), unless it is mandatory by law for Know Your Customer (KYC) or for your benefit or to link your SiliconID or if you are using any 3rd party login services.

b. Account Information: When you register for our services, we collect information such as your name, email address, and billing details.

c. Usage Information: We may collect data on how you use our services, including log files, IP addresses, and browser information.

d. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and collect information about your preferences.

3. How We Use Your Information

a. To provide and maintain our services.

b. To communicate with you about your account, billing, and support.

c. To improve and optimize our services and user experience.

d. For marketing and promotional purposes, with your consent.

4. Data Security

a. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

b. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

c. User can request for data deletion, after verification we proceed the action or it gets automatically deleted after 90 days. registered user may contact data protection officer from there profile section.

5. Third-Party Disclosure

a. We do not sell, trade, or transfer your personal information to third parties without your explicit consent.

b. We may share your information with trusted third-party service providers who assist us in operating our services, provided they agree to keep the information confidential.

6. Your Rights

a. You have the right to access, correct, or delete your personal information.

b. You can opt-out of receiving marketing communications at any time.

c. You can cancell any service and stop making payment for the service unless you made any specific agreement.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children though any one can get our various "free to get" information channels by using API or Web.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices and services. Updated policies will be posted on our website.

9. Cancel, Return & Refund Policy

a. Purchased service can be cancelled anytime provided we are no violation of agreement, contract or law, i.e. purchased domain names are governed by there respected TLD authority.

b. For physical products we accept return within 15 days provided all tools & parts including labels must at original condition and no extra cost like shipping will be provided.

c. Hosting DevOps and other services has 15 days refund policy no questions asked

10. Contact Information

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at email@siliconpin.com though better to use our ticketing system.