Managed Rocket.Chat Hosting — Secure Team Collaboration & Omnichannel Customer Chat
Deploy self-hosted Rocket.Chat on dedicated container pods with team chat (channels, direct messages, threads), omnichannel customer live chat widget for websites, Matrix federation, end-to-end encryption (E2EE), and voice/video calling.
Unified Team Chat & Omnichannel Customer Service
Combine internal team channels with an external live chat widget that connects website visitors, WhatsApp, and Telegram directly to agents.
Matrix Protocol Federation & Interoperability
Federate your Rocket.Chat server with the global Matrix network, communicating securely across different decentralized platforms.
End-to-End Encryption & Enterprise Compliance
Granular role-based permissions, LDAP/Active Directory sync, OAuth2, and client-side E2EE ensuring total communication privacy.
Enterprise Rocket.Chat Capabilities & Features
Team Channels, Threads & DMs
Organize team conversations into public channels, private groups, threaded discussions, and direct messages with rich markdown and file sharing.
Omnichannel Website Live Chat
Embed a customizable live chat widget on your website and route customer inquiries to departmental support agents in real time.
Audio & Video Conferencing
Start 1-on-1 or group video calls and screen sharing directly within chat rooms powered by integrated Jitsi Meet.
Enterprise SSO & Authentication
Synchronize users with Active Directory, LDAP, SAML 2.0, Okta, Keycloak, Google Workspace, and OAuth2 providers.
Chatbots & Workflow Apps
Install chatbots and integrations from the Rocket.Chat Marketplace connecting GitHub, GitLab, Jira, Zapier, and custom webhooks.
Cross-Platform Native Apps
Native apps for Windows, macOS, Linux, Apple iOS, and Google Android with push notifications and offline caching.
SiliconPin Platform Benefits
Instant Deployment
Deploy Rocket.Chat in under 30 seconds with automated SSL, storage, and container initialization.
Free SSL Certificate
Automatic Wildcard Let's Encrypt SSL certificates with automated background renewals.
Automated Daily Backups
Daily snapshot backups with 30-day retention and one-click rollback from your console.
High-Speed NVMe Storage
Dedicated NVMe storage blocks with high IOPS for heavy database and media workloads.
Container Isolation Security
Rootless container pod sandboxing, WAF filtering, and DDoS protection keep your instance secure.
24/7 Expert Support
Round-the-clock engineering assistance for setup, migrations, and performance optimization.
About Rocket.Chat
Rocket.Chat is the world's largest open-source communications platform. It enables organizations to centralize all internal collaboration, customer support conversations, and cross-company communication in a secure, compliant, and fully customizable environment.
Why Rocket.Chat Stands Out
- ▸All-in-One Team & Customer Chat: Replaces Slack for internal team chat AND Intercom/Zendesk for customer live chat.
- ▸100% Data Sovereignty: Total control over message histories, customer records, and communication logs.
- ▸Matrix Federation Support: Federate with external organizations across the decentralized Matrix network.
- ▸Extensive Marketplace & Bots: Hundreds of verified integrations, AI bots, and custom webhook connectors.
Rocket.Chat Technologies
- ▸Node.js LTS Execution Engine: High-throughput real-time engine built with Meteor and WebSockets.
- ▸MongoDB Replica Set: High-performance document database storing messages, channels, and audit logs.
- ▸WebSockets & DDP Protocol: Real-time bidirectional communication delivering instant message dispatch.
- ▸React & TypeScript Apps: Modern cross-platform desktop and mobile clients built with React Native.
Perfect For
Corporate Enterprises & Banks
Companies requiring secure on-premise team chat compliant with strict data retention and auditing rules.
E-Commerce Customer Support
Online stores providing live chat customer assistance, order tracking, and WhatsApp support from one inbox.
Healthcare & Telemedicine
Clinics conducting secure doctor-patient chats and internal hospital communications with HIPAA compliance.
DevOps & Engineering Teams
Developers receiving automated deployment alerts, CI/CD notifications, and incident triage channels.
Technical Specifications
⚡ Rocket.Chat Performance & Runtime
- •Node.js LTS runtime with multi-core clustering
- •Dedicated MongoDB 7.0+ replica set database pod
- •High-Speed NVMe Storage for media attachments
- •WebSocket connection acceleration
- •Sub-15ms message delivery latency
🛡️ Rocket.Chat Security, Backups & SLA
- •End-to-End Encryption (E2EE) and two-factor authentication (2FA)
- •Isolated rootless container pod security
- •Automated daily snapshot backups with 1-click restore
- •Free Auto-Renewing Let's Encrypt Wildcard SSL
- •99.9% Uptime Service Level Agreement (SLA)