Terms & Conditions
Please read these terms carefully before using our services
Welcome to SiliconPin. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our services.
1. Service Terms
1.1 Service Description
SiliconPin provides web hosting, application hosting, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
1.2 Service Level Agreement (SLA)
SiliconPin aims to provide 99.9% uptime for our services. In the event that we fail to meet this commitment, you may be eligible for service credits as outlined in our SLA.
1.3 Service Limitations
Our services are subject to certain limitations, including but not limited to bandwidth, storage, and computational resources. These limitations are specified in your hosting plan.
2. Account Terms
2.1 Account Creation
To use our services, you must create an account with accurate, complete, and up-to-date information. You are responsible for maintaining the security of your account and password.
2.2 Account Termination
SiliconPin reserves the right to suspend or terminate your account if you violate these Terms and Conditions, engage in illegal activities, or if your usage negatively impacts our services or other users.
2.3 Account Security
You are responsible for all activities that occur under your account. You must immediately notify SiliconPin of any unauthorized use of your account or any other breach of security.
3. Acceptable Use Policy
You agree not to use our services for any purpose that is illegal, harmful, or prohibited by these Terms and Conditions. Prohibited activities include but are not limited to:
- Distribution of malware or other malicious software
- Phishing or attempting to gain unauthorized access to other systems
- Hosting content that infringes on intellectual property rights
- Sending unsolicited mass emails (spam)
- Hosting illegal content or engaging in illegal activities
- Overusing server resources in a way that disrupts service for other users
4. Payment Terms
4.1 Billing Cycle
Services are billed according to the plan you select. Payment is due at the beginning of each billing cycle.
4.2 Late Payments
If payment is not received by the due date, SiliconPin reserves the right to suspend or terminate services until payment is made. A late fee may be applied to overdue accounts.
4.3 Refunds
Refunds are governed by our Refund Policy. Please refer to the Refund Policy for details.
5. Intellectual Property
SiliconPin respects intellectual property rights and expects our users to do the same. You retain ownership of your content hosted on our services, but you grant SiliconPin the right to access and use this content as necessary to provide our services.
SiliconPin's name, logo, and other trademarks are the property of SiliconPin and may not be used without prior written permission.
6. Limitation of Liability
To the maximum extent permitted by law, SiliconPin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service
7. Changes to Terms
SiliconPin reserves the right to modify these Terms and Conditions at any time. We will notify users of any significant changes. Your continued use of our services after such modifications constitutes your acceptance of the new Terms and Conditions.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@siliconpin.com
Phone: +91-700-160-1485
Address: 121 Lalbari, GourBongo Road, Habra, W.B. 743271, India
Last Updated: March 18, 2025